Friday, May 05, 2006

And The Award Goes To.....

Yes it’s that time a year again when I pick one individual in Crappalvania who has excelled in the area of Outstanding Customer Service. Sadly, I cannot nominate myself as many would see it as playing favorites.

Last year’s winner was Brenda from the Crappalvania Information Center. It is true what they say about knowledge being power and evidence of this would be Brenda’s brusque manner and stink ass holier than thou attitude to anyone who needs information from her. She wields her knowledge of where the public restrooms are like she is a distant relative of Attila The Hun. When she calls me to make a booking with us for someone she speaks to me as if I was ‘new’ to hearing the English language. I met her majesty in person once while at the information center getting more village maps and she said “Oh so you’re THAT GIRL from the lodge”.
She walks her dog every morning right past the hostel and one of these days I am going to throw rocks at her from the balcony.

Anyway, on to this year’s winner.

This year’s winner in the area of Outstanding Customer Service is: The Tubby Useless Prick From The Dairy! (corner store). This individual works tirelessly to ensure his customers are treated with pure disregard and leave his store with the nagging feeling that they have just been served by a jackass. His customer service is so outstanding several of my guests return to the hostel with many colorful comments about him ranging from: “I nearly punched him in the face!” to “I’ve met rattlesnakes with better personalities!”

Yes, The Tubby Useless Prick From The Dairy has really proven his unworthiness for this year’s competition. I went in the other day to purchase a pre paid cell phone card and was ignored for a good 5 minutes while he trained some poor new employee who looked confused about why I wasn’t being served. The Prick saw me, I was standing at his counter and he was on the other side pretending he was important. He was rambling on to her about what things were:
“Here is the pricing gun.... here is where we keep the candy… here is the extra till tape”
I interrupted with “And here is a customer who is being ignored.” Then pointed at myself.
He responded with “Well what do you want?”
It was then I knew we had our winner!

It is people like Brenda and The Tubby Useless Prick From The Dairy and almost every other service related employee here that make this town a virtual bottomless pit of great customer service and unbridled friendliness. I totally recommend stopping by Crappalvania to see the freak show!